Free shipping on all US ordersDelivered in 6–10 business days30-day returns

Shipping Policy

Effective date: October 27, 2026

  • Shipping cost: free on all orders
  • Handling time: 2–3 business days
  • Transit time: 4–7 business days
  • Estimated delivery: 6–10 business days in total
  • Daily cut-off: 5:00 PM Eastern Time (ET)
  • Destinations: United States addresses only

Processing your order

Once your payment is confirmed, we prepare your order for dispatch within 2–3 business days. Our business days run Monday through Friday and do not include US federal holidays.

Order cut-off time

An order placed by 5:00 PM Eastern Time on a business day enters processing the same day. Orders placed later in the day, over a weekend or on a holiday enter processing on the following business day.

Delivery estimate

After dispatch, parcels are usually in transit for 4–7 business days. Combined with handling, you can expect delivery within 6–10 business days of placing your order. Delivery dates are estimates and are not guaranteed.

Shipping charges

Standard shipping is free on every order, with no minimum spend. Sales tax, where it applies, is calculated at checkout and shown before you pay.

Shipping destinations

We deliver to addresses within the United States. Orders cannot be shipped to addresses outside the United States.

Carrier and tracking

Orders are shipped with a US carrier. When your parcel leaves us, you receive an email with the carrier name and tracking number. Tracking updates can take up to 48 hours to appear. You can also look up your order on our Track Your Order page.

Changes, address corrections and cancellations

  • To change an item, quantity or shipping address, email support@vezoria.store as soon as possible. Changes can be made until the order has been dispatched.
  • To cancel, contact us before dispatch. Approved cancellations are refunded in full to the original payment method.
  • Once an order has been dispatched it can no longer be changed or cancelled, but it can be returned under our Return & Refund Policy.

Accuracy of shipping details

Please make sure your name, street address, apartment number and ZIP code are correct at checkout. If a parcel comes back to us because the address was incomplete or incorrect, we will contact you to arrange delivery again.

Damaged parcels

If your parcel arrives damaged, please email us within 7 days of delivery with your order number and photos of the parcel and the item. Keep the packaging until we have replied.

Delays

Severe weather, carrier disruption, public holidays and busy seasons can slow deliveries. If your order has not arrived within 10 business days of being placed, contact us and we will follow it up with the carrier.

Parcel shown as delivered but not received

Please check your mailbox, porch, building reception and with neighbours, and allow one more business day, because parcels are sometimes scanned as delivered shortly before they arrive. If it still has not arrived, email us with your order number and we will open a claim with the carrier.

Contact information

Business nameVezoria
Address120 Benson St, Apt 1L, Albany, NY 12206, United States
Emailsupport@vezoria.store
Phone+1 (661) 581-2548
Business hoursMonday to Friday, 9:00 AM – 5:00 PM ET
Order cut-off time5:00 PM Eastern Time
Time zoneEastern Time (ET)
Websitevezoria.store
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